Privacy Policy

This Privacy Policy explains how SHAIVOTM, operated by AG Enterprises of PB Inc., collects, uses, and protects your information when you access our website, mobile app, or services.

1. Information We Collect

SHAIVO collects the following types of information:

• Contact information (name, email, phone)
• Service address and property details
• Service request data
• Photos and videos taken by providers
• Payment information (processed securely through third-party processors)
• Device information, cookies, IP address, and general location data

2. How We Use Your Information

Your information is used for:

• Scheduling and coordinating services
• Processing payments
• User account and identity verification
• Insurance documentation and issue reporting
• Quality control and service improvement
• Dispute resolution when necessary

3. SMS / WhatsApp Consent

By using SHAIVO, you agree to receive:

• SMS alerts
• WhatsApp messages
• Automated updates and reminders
• Marketing or promotional messages

You may opt-out anytime by replying STOP.

4. How We Share Information

Your information may be shared with:

• Subcontractor providers assigned to your services
• Payment processors
• Insurance or legal authorities when required

SHAIVO does not sell customer data.

5. Your Rights

Users may request at any time:

• Access to the personal data we store
• Corrections to inaccurate information
• Deletion of personal information (where legally allowed)

To submit a request, contact our support team through the SHAIVO website.