Terms & Conditions

SHAIVOTM is a DBA of AG Enterprises of PB Inc., a Florida corporation (“SHAIVO,” “we,” “our,” “us”). By accessing or using our website, mobile application, or any SHAIVO services, you agree to these Terms & Conditions.

1. Services Provided

SHAIVO provides residential and commercial maintenance services through a membership model with optional Add-Ons. All services are performed by independent subcontractors with their own specialty insurance.

2. Membership & Payments

We operate under Model C: Monthly memberships + Add-On charges. Fees are non-refundable after 24 hours. You authorize automatic recurring charges to your payment method.

3. Subcontractor Relationship

Providers are independent subcontractors and not employees. They carry their own insurance and licensing. SHAIVO carries general liability coverage only and is not liable for provider negligence or damages.

4. Access Requirements & Safety

• Customer must ensure safe access to the property.
• Animals must be secured before services begin.
• Hazardous environments must be disclosed in advance.

SHAIVO may refuse service if unsafe conditions exist.

5. Photo & Video Consent

Customers consent to photos/videos taken during services for documentation, insurance purposes, proof of work, and quality control.

6. Cancellations

48-hour notice is required. No-shows or same-day cancellations may result in fees.

7. Limitation of Liability

SHAIVO’s total liability is capped at the value of one month of membership fees.

8. Indemnification

The customer agrees to indemnify SHAIVO and AG Enterprises of PB Inc. from claims arising from provider actions or unsafe property conditions.

9. Mandatory Arbitration & Class Action Waiver

All disputes must be settled through binding arbitration in Palm Beach County, Florida. Customers waive rights to class actions or jury trials.

10. Governing Law

These Terms are governed by Florida law and fall under Palm Beach County jurisdiction.